On this part of the heavenoise.com site you can find info on the terms and conditions relating to sales on heavenoise.com and your customer entitlements when buying goods on heavenoise.com.
If you have any grievances then feel free to contact our sales team, who are on hand to resolve any issues you may have. Our team are not satisfied unless you are satisfied, so if you have a problem then you shouldn't hesitate to call. Whether your problem is large or small, the heavenoise.com team will be on hand to meet your needs straight away. All you need to do is send an email and our staff will meet your needs. It couldn't be simpler. So if you have a concern then pick up the phone straight away.
If your order has arrived and you are not completely happy or you believe that you have been mis-sold a particular product then we are more than happy to provide you with a refund. As long as the product has not been used and it is in the original casing/packaging then get in contact with the team at heavenoise.com quoting your transaction number. At heavenoise.com it is our goal to make you happy with your order so if you're dissatisfied then we want to make it extremely easily for you to address your concerns. Hence, heavenoise.com has made it so easy for you to return an unwanted or mis-sold purchase.
heavenoise.com product prices are evaluated regularly to ensure that they are similar (if not lower) to our competitors. This means that you will pay a fair price for your order and that you receive value for your money. As well, our product range is marketed with the latest, most accurate and correct details to avoid misinformation. By doing this you should buy products that you are happy with and that will fulfil your needs. This is the thing that we pride ourselves with at heavenoise.com. All of this means that you will always receive your purchase for the most fitting and accurate price.